🎯 Extensive IT Leadership Experience
Raffaello has led large-scale IT projects and digital transformation initiatives, enhanced operational efficiency and earned recognition for team performance.
🌐 Global Infrastructure and Service Management
He significantly expanded Ørsted Malaysia's IT operations, implemented Agile frameworks, and achieved a 60% offshore IT service model with a 30% cost reduction, ensuring business continuity during the COVID-19 pandemic.
💡 Data Management and Digital Tools Implementation
As Head of Data Management, he improved windfarm engineering workflows by integrating SAP, cloud systems, and automation, resulting in faster and clearer decision-making processes.
🏆 Award-Winning Team Leadership
Led the delivery of a configuration database platform for seabed, cables, and mobility, earning the Ørsted Best Team Award in 2024.
⚙️ SAP Expertise and Team Oversight
Managed complex SAP landscapes supporting thousands of users, overseeing upgrades, migrations, with SAP and ITIL-compliant operations with teams of senior consultants.
🔧 Strategic SAP Implementations
Directed SAP projects for public sector and corporate clients, including capacity planning, VMware-based landscape architecture, and offshore team leadership.
🚀 Operational Excellence in SAP Basis
Managed SAP Basis operations for Xerox Europe, including data centre migration, system upgrades, and integration of monitoring and backup solutions to ensure high availability and resilience.
🎓 Educational and Professional Qualifications
Holds a Bachelor of Computer Science and certifications in SAFe Product Management, SAP Basis, Oracle Database, and Cisco Networking, complemented by leadership and SAP-specific professional courses.