Experience

Head of Data Management & App Development
05/2021 - Present
Ørsted
Kuala Lumpur, Malaysia
  • I help the digitalization of Windfarm Engineering into a data-driven and adaptable organization. By aligning IT strategy with business goals, I implemented solutions across Dataiku, Azure, AWS, and SAP to automate workflows and enhance visibility. My focus on continuous improvement, AI, and machine learning helped teams work smarter, make faster decisions, and innovate toward a more sustainable future.
  • I developed and executed data management strategies that streamlined engineering workflows across every phase — from early site assessments, to full-scale operations. By connecting data from Kafka, IoT, and SCADA systems within Azure and AWS, I helped transform complex project data into actionable insights that improved collaboration and efficiency.
  • I led the delivery of tailored digital products such as the Virtual Wave Buoy, Met Ocean Dashboard, Unified Data Pipeline, and ATLAS data assets. Each solution was designed to improve data transparency, streamline operations, and empower teams with real-time insights across complex engineering environments.
  • Our team received Ørsted’s Best Team Award 2024 for creating an innovative configuration database platform integrating seabed, cable, and mobility information. This solution became a key enabler for better collaboration, accurate data management, and smarter offshore project execution.
Head of Infrastructure Management Service Operation
04/2017 - 05/2021
Ørsted
Kuala Lumpur, Malaysia
  • I led the rapid growth of Ørsted Malaysia’s IT operations, expanding the team from 64 to 178 skilled professionals. By aligning infrastructure services with global business priorities, I helped build a stronger, more agile organization ready to support Ørsted’s expanding digital ambitions worldwide.
  • I built a global IT operations framework that shifted 60% of services offshore while reducing infrastructure costs by 30%. This approach not only improved scalability and efficiency but also ensured consistent, high-quality service delivery across regions.
  • I introduced Agile frameworks that transformed how IT teams deliver services across key areas — from Enterprise Infrastructure, Digital Workplace, Platform Services to Cybersecurity and Advanced Analytics. This shift improved collaboration, accelerated delivery, and empowered teams to adapt quickly to changing business needs.
  • I led the IT organization through a defining cultural transformation during the COVID-19 pandemic, transitioning seamlessly from traditional office-based work to a dynamic, remote-first model. By driving adoption of digital collaboration tools and new ways of working, our teams maintained full operational continuity and achieved even higher engagement than in our physical offices.
  • I led initiatives that shaped a strong, connected remote work culture through clear communication, thoughtful change management, and modern digital tools. This transformation not only improved engagement and collaboration but also delivered tangible business value — reducing building costs, sustaining a balanced 60:40 office occupancy model, and shifting office spaces toward collaborative and innovation-driven functions. Our approach became a model for effective hybrid and remote work across the industry.
Lead SAP Basis Consultant
12/2012 - 04/2017
Dong Energy
Kuala Lumpur, Malaysia
  • I led the management of a large-scale SAP environment supporting more than 7,000 users across modules including ECC6, BW, PI, CRM, GRC, Solman, and BW HANA. By focusing on performance optimization, seamless integration, and robust system security, I helped create a stable and efficient enterprise platform. My efforts in adopting new technologies and improving user experience positioned the organization as a leader in SAP operations and digital reliability.
  • I managed a skilled team of nine senior SAP Basis consultants responsible for round-the-clock operational support. By embedding ITIL best practices into every aspect of project, change, and incident management, we ensured stability, compliance, and exceptional service quality across critical SAP systems
  • I led critical SAP upgrades and migrations — including Enhancement Package (EHP) updates, SAP BW HANA transitions, and the deployment of the SAP Solution Manager MAI solution. By implementing SAP Landscape Virtualization Management (LVM), I streamlined operations, improved scalability, and strengthened the overall reliability of enterprise systems
SAP Basis Managing Consultant
12/2011 - 11/2012
DHSSPS
Belfast, UK
  • At the Department of Health, Social Services & Public Safety, I led major SAP implementation projects across Finance, HR, Portal, PI, SOLMAN, and Nakisa modules. From system design to full integration, my focus was on building secure, scalable platforms that improved data flow and strengthened day-to-day operations.
  • I assembled and guided a team of six offshore SAP Basis consultants to architect a complete SAP landscape on VMware vSphere. Through proactive leadership and clear strategy, we delivered complex projects on time, fostering innovation and a high-performance culture. I also managed SAP sizing, capacity planning, and onshore–offshore coordination to ensure maximum efficiency.
  • I Orchestrated capacity planning activities, SAP sizing, and onshore-offshore strategies for optimal delivery
Senior SAP Basis Consultant
10/2009 - 12/2011
Xerox
London (Uxbridge), UK
  • At Xerox Europe, I oversaw SAP Basis operations for over 500 Linux servers across two high-availability data centers. Running on private cloud RHEL Linux with Oracle RAC, our environment demanded precision, resilience, and seamless global collaboration.
  • I led capacity planning, incident response, and change management efforts while executing high-impact upgrades and integrations such as SAP SOLMAN EHP1, Wily Introscope, and NetApp backup.
  • One of my most defining projects — a data center migration completed with less than two hour of downtime — showcased my team’s ability to deliver flawlessly under pressure.
SAP Basis Consultant
11/2007 - 11/2009
Axon Solutions Inc
Malaysia
  • My SAP journey began in 2007 as a consultant based in Malaysia, supporting clients across the APAC region. From daily system checks to full-scale upgrades, this foundational experience shaped my technical expertise and operational discipline — setting the stage for my leadership in complex, enterprise-scale SAP environments.
IT Infrastructure Service Support
12/2006 - 11/2007
HPe Malaysia
Malaysia
IT System Engineer
03/2005 - 11/2006
JAK-TV
Indonesia