Resume

🧭 Executive Summary

Raffaello Sanzio Rodiman is a seasoned IT professional with over 18 years of experience in SAP, IT management, digital transformation, and global service delivery. His career is marked by strategic leadership in digitalization, infrastructure modernization, and data management, contributing to operational excellence and cost efficiency in multinational environments.

• Extensive IT Leadership Experience: Led large-scale IT projects and transformation initiatives, improving efficiency and team performance.
• Global Infrastructure and Service Management: Expanded Ørsted Malaysia’s IT operations, implemented Agile frameworks, and achieved a 60 % offshore IT service model with a 30 % cost reduction, ensuring business continuity during the pandemic.
• Data Management & Digital Tools Implementation: Improved windfarm engineering workflows through automation, SAP-cloud integration, and AI/ML analytics.
• Award-Winning Team Leadership: Delivered a configuration database platform for seabed, cables, and mobility, earning the Ørsted Best Team Award 2024.
• Operational Excellence in SAP Basis: Managed SAP Basis operations for Xerox Europe, leading upgrades, migrations, and data center transitions.

🧩 Core Competencies

• Strategic IT Leadership
• Digital Transformation & Innovation
• Global IT Infrastructure Management
• Business Process Optimization
• SAP & Cloud Solutions
• Agile Methodologies & IT Governance
• Budgeting & Cost Optimization
• Cybersecurity & Risk Management

💼 Professional Experience

May 2021 – Present  

Head of Data Management & App Development — Ørsted, Kuala Lumpur

Helped make Windfarm Engineering more flexible and data-focused by modernizing workflows, identifying gaps, and implementing Dataiku, Azure, and AWS-based tools.

• Helped make Windfarm Engineering more flexible and data focused. Worked with different organization to update old workflows, spot problems, and set up Dataiku, Azure and AWS based tools that fit the needs of large renewable energy projects. Used skills in SAP, cloud systems, and business data to automate data flow and reports, making decisions quicker and clearer for everyone involved. Encouraged teams to keep improving by regularly collecting feedback and trying out new tools and analytics on machine learning and AI. Worked with leaders to make sure IT plans matched business goals, so new systems not only improved daily work but also supported growth and innovation for the future.
• Designed and implemented data management strategies that enhanced engineering workflows throughout all project stages, from site investigation and development to procurement, construction, and operations, work with various data streams such as Kafka, IoT, SCADA on Azure and AWS platform.
• Drove improvements in project resource management, advancing digital solutions and processes that resulted in tangible business benefits and deliver custom product such as virtual wave buoy, construction dashboard, unified data pipeline and ATLAS.
• Achieved Ørsted Best Team Award 2024 for delivering a configuration database platform for seabed, cables, and mobility.

Apr 2017 – May 2021  

Head of Infrastructure Management Service Operation — Ørsted, Kuala Lumpur

• Spearheaded the expansion of Ørsted Malaysia’s IT operations, growing the team from 64 to 178 professionals and strategically aligning infrastructure services to support evolving global business needs.
• Implemented Agile organisational frameworks to elevate IT service delivery across Digital Workplace, Platform Services, Service Operations, Network & Cybersecurity, Core Infrastructure, and Advanced Analytics functions.
• Established a streamlined global IT operations framework, resulting in 60% of IT services being managed offshore and achieving a 30% reduction in infrastructure costs.
• Guided the IT organisation through a pivotal culture transformation by orchestrating the seamless shift from traditional office-based work to a dynamic, work-from-home model during the COVID-19 pandemic. Championed digital collaboration technologies and remote work best practices, empowering teams to adapt quickly and maintain peak productivity in a fully virtual environment. This transition not only ensured uninterrupted business operations but also fostered an exceptionally high level of engagement among staff, even greater than previous physical office benchmarks.
• Through proactive communication, targeted change management, and the introduction of innovative digital platforms, successfully cultivated a resilient and cohesive remote work culture. The initiative resulted in improved employee satisfaction, enhanced cross-functional collaboration, and established the organisation as a model for remote workforce excellence within the industry.

Dec 2012 – Apr 2017  

Lead SAP Basis Consultant — Dong Energy, Kuala Lumpur

• Oversaw a highly complex SAP system landscape supporting over 7,000 users, encompassing modules such as SAP ECC6, BW, PI, CRM, GRC, Solman, and BW HANA. Demonstrated advanced leadership in optimising system performance, driving seamless integration, and ensuring robust, secure operations across mission-critical platforms. Proactively leveraged innovative solutions to enhance user experience and operational efficiency, positioning the organisation as a benchmark in enterprise SAP management.
• Managed a dedicated team of nine senior SAP Basis consultants, providing around-the-clock operational support and ensuring all project, change, and incident management adhered to ITIL best practices.
• Delivered critical SAP EHP upgrades, Various migrations included with SAP BW HANA, and SAP LVM implementation.
• Oversaw essential SAP Enhancement Package (EHP) upgrades, managed multiple migrations include SAP BW HANA, SAP SOLMAN MAI solution, and implemented SAP Landscape Virtualization Management (LVM).

Dec 2011 – Nov 2012  

SAP Basis Managing Consultant — DHSSPS, Belfast UK

• Directed SAP implementation initiatives for the Department of Health, Social Services, and Public Safety, delivering comprehensive solutions across key modules including Finance, Portal, Human Resources, SAP Process Integration (PI), Solution Manager (SOLMAN), and Nakisa. Oversaw the end-to-end system setup, integration, and optimisation of these platforms to support critical business functions, enhance data flow, and ensure robust user experience across the organisation.
• Handpicked and led a specialised team of six offshore SAP Basis consultants, successfully architecting a robust, end-to-end SAP landscape on VMware vSphere. In this high-stakes environment, I was responsible for strategic talent deployment, aligning technical expertise with evolving project demands, and ensuring flawless delivery under tight deadlines. My proactive leadership style fostered a culture of continuous improvement and innovation, enabling the team to consistently exceed performance benchmarks and deliver transformative business outcomes.
• Orchestrated capacity planning, SAP sizing, and onshore-offshore strategies for optimal project delivery.

Oct 2009 – Dec 2011  

Senior SAP Basis Consultant — Xerox, London (Uxbridge)

• Oversaw SAP Basis operations for Xerox Europe, expertly managing a sprawling environment of more than 500 Linux servers across two high-availability data centres. Drove operational excellence and resilience by orchestrating seamless cross-continental support and optimising mission-critical SAP infrastructure to meet demanding business objectives. Running on private cloud RHEL Linux with Oracle RAC.
• Spearheaded strategic capacity planning, orchestrated high-impact incident and change management, and seamlessly bridged offshore and onshore teams—delivering operational excellence and driving transformative outcomes in dynamic, mission-critical environments.
• Expertly delivered SAP SOLMAN EHP1 upgrade, advanced Wily Introscope configuration, Oracle RAC patching, and NetApp backup integration—ensuring robust system monitoring and secure data management. Notably, I orchestrated a high-stakes data centre migration for a mission-critical SAP environment, executing the move with meticulous planning and precision to achieve a seamless transition and limit downtime to under one hour. This achievement demonstrated strong leadership, technical agility, and a commitment to business continuity in high-pressure scenarios.

Nov 2007 – Nov 2009  

SAP Basis Consultant — Axon Solutions Inc, Malaysia

• My first career as SAP Consultant based in Malaysia, supporting SAP client in APAC zone focusing on operation and maintenance activity such as daily system checks, system monitoring and alerting, batch processing, patch and update, monthly performance review, system refresh and system upgrade.

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